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Flow Engine - OMP v7.0.0+

Flow Engine is a collection of generic contact flows which are driven by the OMP. This allows the OMP user to meet common requirements in a consistent and user friendly way.

The OMP Flow Engine consists of 3 different modules:

  1. Contact Entry Points - OMP v7.0.0+

  2. Menu Management - OMP v7.0.0+

  3. Queue Treatment - OMP v7.0.0+

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